Privacy Policy
Arushi Traders ("we", "us", "our") is committed to protecting the privacy of every visitor who accesses or uses this website ("Website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this Website, you agree to the terms of this Privacy Policy. We may update this Policy from time to time, and any changes will be posted on this page. We encourage you to review this page periodically.
Information We Collect
When you use our enquiry, quote request, or solar savings calculator forms, we collect the personal details you choose to provide, which may include your full name, phone or WhatsApp number, email address, PIN code, property type, monthly electricity bill range, society or company name, and any message you enter.
We do not require you to create an account or a password to use this Website, and we do not collect sensitive information such as government ID numbers, payment card details, or biometric data through this Website.
How We Use Your Information
We use the information you provide to respond to your enquiry, prepare a solar quote or consultation, schedule a site visit, and share relevant updates about your project. We may contact you by phone call, WhatsApp, SMS, or email for these purposes.
We do not use your information for any purpose unrelated to responding to your enquiry or providing our solar installation and after-sales services.
How We Share Your Information
We do not sell, rent, or trade your personal information. When you submit a form on this Website, the details are sent directly to our team by email or WhatsApp so that we can respond to your enquiry.
We may share your information with our own installation and service personnel solely to fulfil your solar project, and with government portals or your electricity distribution company (DISCOM) where necessary to process subsidy or net-metering applications on your behalf. We may also disclose information where required by law or a valid request from a government or judicial authority.
Cookies and Tracking
This Website does not currently use cookies, tracking pixels, or third-party analytics tools. If this changes in the future, we will update this Privacy Policy to describe what is collected and why.
Data Security
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information you submit through this Website.
Your Choices and Rights
You may request access to, correction of, or deletion of the personal information you have shared with us at any time by contacting us using the details below. If you no longer wish to be contacted about your enquiry, you may let us know and we will honour your request, except where we are required to retain information for legal or regulatory reasons.
Children's Privacy
This Website is intended for use by adults capable of entering into a legally binding contract. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it.
Third-Party Links
This Website may contain links to third-party websites, such as Google Maps or WhatsApp. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on this page, and your continued use of the Website after such changes constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights over your personal information, please contact us at the details below.